Scale Model Shop – Privacy Policy
This privacy policy explains how Scale Model Shop uses and protects any information you provide when using our website. We are committed to ensuring your privacy is protected. If we ask you to provide information by which you can be identified, it will only be used in accordance with this statement.
We may update this policy from time to time. Please review this page regularly to ensure you are happy with any changes.
Information We Collect
- Name
- Contact details including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys or promotional offers
How We Use Your Information
- For internal record keeping
- To improve our products and services
- To send occasional promotional emails (only with your consent)
- To contact you for market research purposes
- To personalise your website experience
Security
We are committed to ensuring your information is secure. We have implemented physical, electronic, and managerial safeguards to protect the information we collect online.
Cookies
Cookies are small files placed on your device that help analyse web traffic and personalise your experience. You can choose to accept or decline cookies in your browser settings.
We use traffic log cookies for statistical analysis. These help us improve the website and do not give us access to your computer or personal information.
Links to Other Websites
Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those sites. Please check the privacy policies of external websites before submitting data.
Product Reviews
We will send a one-time email 10 days after your order asking for a brief product review. You will not receive follow-up emails for the same order.
Controlling Your Personal Information
- We do not store credit card details or share your personal data with third parties
- Marketing emails are sent only with your explicit consent
- You may opt-out or withdraw consent at any time via our contact form or email
- We do not sell or lease your information unless required by law or with your permission
- You can request information we hold about you under the Data Protection Act 1998 (a small fee may apply)
- To view, amend, or delete your data, please contact us at info@redeployable.uk
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
- Access, correct, amend, or delete your data
- Limit or object to the processing of your data
- Lodge a complaint with a supervisory authority if you believe your data has been mishandled
We are registered with the Information Commissioner’s Office (ICO), Reg. No. ZA104560.
Cookies We Use
| Cookie Name | Description |
|---|---|
| _cart_hash | Contains information about the cart and helps detect changes to cart data |
| _items_in_cart | Stores the number of items in the cart |
| _session_ | Includes a unique code identifying the customer’s session |